Contact.

E-mail hello@offline.ltd. We read every message and reply in about a day, sometimes faster, occasionally slower if the workshop is loud. No forms, no tickets, no bots, just a person on the other end.

Anything: a question before you buy, a file that will not open, an invoice you need reissued, a refund within thirty days, a site licence for a clinic or a school, or a note about something on these pages that reads oddly.

For billing and receipts, our merchant of record Paddle can also help directly, but you are always welcome to start with us.

Almost every question already has an answer written down. The manual covers the product, the policies, the philosophy and the odd corners you might not think to ask about. The about page explains who we are and exactly what ships in the download, and the live demo lets you try the journal before you spend anything.